Thank you for shopping at HIFONA operated by Hifona Lanka pvt ltd.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Definitions

For the purposes of this Return and Refund Policy:

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Hifona Lanka pvt ltd, 418b2 , Galahitiyawa, Ganemulla,Sri Lanka.
• Service refers to the Website.
• Website refers to HIFONA, accessible from https://www.hifona.com
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.

 

Your Order Cancellation Rights

You are entitled to cancel Your Order after 45 days if the product not received from the date that you purchased.

Because of the nature of this product, you are not allowed to cancel the order. But if you have any customization suggestions you can contact us through our email contact@hifona.com. We are always flexible for your satisfaction.

Conditions for Returns

 In order for the Goods to be eligible for a return because of shipping delay, then please make sure that:

• The Goods were purchased in the last 45 days
• The Goods are in the original packaging.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Hifona Lanka (PVT) Ltd. 418b2, Galahitiyawa, Ganemulla, Sri Lanka

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and traceable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: contact@hifona.com